Pathetic Service at Standard Bank Clearwater

<p>Went to Standard Bank Clearwater on the 17th June to active a dormant account or open a new account.I waited for over an hour and a half to see a consultant,I was no 6 and there were 3 Sales consultants.(Sorry 5 ,because one person left) I explained to the consultant what I required,I was first told that she may not be the right person to help me and then was unable to upload documents.Next I filled in manual forms and was promised to be contacted when it was created.Its a week later and still no response. I have an Atm card .What I waste of time ,is this customer service ???????</p>