PATHETIC SERVICE AT STANDARD BANK

Good day,

I'm battling to get assistance at STANDARD BANK with regards to my bond finance re-structuring have app**** for a reprieve because of financial constraints and all I get from them is an e-mail saying I must call one of their officers and I do call back but i cannot get through to Khethang Matsoso. I have sent her 3x e-mails already indicating that i cannot get through to and s/he doesn't respond.

I have even called the Prestige line for assistance and they put me through to the customer service and i didn't win either. I went back to call the Home Loan's line and still do not get any joy..

I'm honestly fed-up with the services from Standard Bank, as much as i need help from them; I am still their client, why should it be me calling them and not the other way around?