SK
Sascha K
1 reviews | Active since Dec 2016
06 Jan 2021, 12:14
Pathetic service at Standard Bank
App**** for an extension to my home loan SEVEN months ago and it's still ongoing. Customer care line does not get back to you! Nobody is prepared to give you contact details of any management at Standard Bank Home Loans..... anyone you speak to just stonewalls you!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
06 Jan 2021, 16:09Dear Sascha Klemm
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply06 Jan 2021, 16:09
Official
Dear Sascha Klemm
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***