AL
Abdur L

1 reviews | Active since Jun 2015

06 Aug 2020, 20:33

Pathetic service and work ethic

Pathetic service, lack of feedback even from the executive complaints department. Sent a e mail to the ceo and still no response. For a client of over 14 years this is pathetic to say the least. I have posed questions to the complaints department and have not received a response to my question. If I look at all the comments on hello Peter it is clear that the reply from Standard bank is a weak automatic response.

0
Replies (2)
Standard Bank
Standard Bank's reply06 Aug 2020, 23:52
Official
Hello Abdur
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 ***  
Standard Bank
Standard Bank's reply18 Aug 2020, 15:56
Official
Hello Abdur 

Thank you for posting your comments. 
We are looking into the matter. We will revert to you as soon as possible. 
Kind regards
Complaint Resolution Centre 
***
***