Pathetic Service And very bad experience

<p>I had a very bad experience firstly with Maponya I think the branch needs to be closed because people who works there are unprofessional,in April sometime I went to the branch to ge an early repayment which I was charged R400 fee for and didn't mind it and told the lady who was assisting me to stop debiting R2000 from my savings account because I was on sick leave until I get back on my feet but that wasn't doesn't instead the debited R2000 in May&June and have been reporting the matter with their call centre which didn't help me on Monday I try going to the branch t sort go sort this out as per call centre because I'm on unpaid but didn't make it in time and on Tuesday the branch manager called me after logging an enquiry I gave her an option of going to Sandton because it is nearby my workplace and she promised she'd arrange with Sandton so I can get my money.</p> <p>I drove to Sandton and spoke to a receptionis by the name of Andile Thlabanghani who'm I had to explain the whols story to and she told me with some other guy that Maponya mall branch is sending their problem to them and they must sort it out themselves,there's nothing they can do about it because the R400 fee will be charged at their branch and thathere's nothing they can do otherwise I will have to follow the normal procedure and R400 will be taken on my account so I told them the branch manager told me to tell them to call Sphiwe Radebe of which they tried called but the phone was not answered and to leave without getting help and I told them that Standard behaves like they running A ****a shop and they ***********.</p> <p>The lady Sphiwe called me after leaving the Sandton branch and again I had to explain myself and my query because she told me the branch manager told her nothing of which I did explain again she promised that the money would in my account by 10 today because the manger will have to authorise that but 10 o clock went pass until I called them at 1pm this afternoon the manager from Maponya picked up and Iexpalined what happened in sandton and she told me she's gonna get back to me and wouldn't lie and then 10minutes later Sphiwe Radebe calls me to ask what I had said to the manager because she's angry and telling her that I told her staff she a manager i g=have to talk to her in certain manner but I rep**** manager or not I dod not care I want my money as they promised and she(Sphiwe Radebe) told me they're busy with the query but I then told her that ws not our agreement and if she did not call me at 10 as she promised how would I have known she was busy an she startedf oppsing question like when did I open the stop whic suprised me becaused I believe they're work fior Standard and should pick every details on their systems and drooped the phone because I was angry and got more angry when she told me her manager is still investigating whereas they promised my money would in and as per Snadton they can transfer the money without me being there.</p> <p> </p> <p>Standard bank sucks and all my collegues are having complaint there's only one branch that works efficiently Bara Mall they're all professional specifically Henry Motepe that guys needs a big up and would like him to get a big up from Head Office otherwise the other branches are *********** and unprofessional.</p> <p> </p> <p> </p>