Pathetic service and Rude

Pathetic Service and Rude Today I got a call from Standard Bank Home loans from an agent by the name of Mzwandile Buthelezi.

Standardbank, I know we owe you, but don't treat customers like ****, worse still dropped a call in my ears after asking him straight forward questions, and your calls are recorded listen to it, The whole last year was dealing with Harrison Sheldon at ********** at Homeloans collections.

This guy is requesting, I send the documents to him, told him I did please enquire from Harrison, he told me Harrison is straight from standardbank, then I asked then who are you, you need documents so you can send to standardbank but already did, why can you request from them, it's funny I have been dealing with Harrison for the whole last year, so my question is do you guys communicate.

After he dropped a call into my ears called them back, receptionist by the name of Raton Gumede refused to give me their managers name, reason she don't know the surname only first name how that possible, I insisted I will hold let her go ask its when she gave me. What type of service is this, when am done with standardbank I will close everything down, and advise each and every soul I know and connected to not to use standard Bank,

I have been with standardbank for the past 18 solid years, Instead of treating loyal customers with dignity but treat me like garbage

#UnhappyCustomer