MP
MS P
1 reviews | Active since Mar 2024
11 Jul 2024, 11:16
Pathetic service and delivery
I was hit by 9 *****ulent transactions amounting to almost R 14 k about three weeks ago. Reported the ***** immediately was told it would be investigated and refunded within 7 days. I received confirmation that ***** case has been finalised and yet only R 1.2 k has been refunded. Subsequent visits to the Tyger Manor branch, phone calls and emails have been in vain. Please send me the details of Ombudsman. I am fed up.
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Standard Bank's replyOfficial
11 Jul 2024, 11:21Hi Ms P
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jul 2024, 11:21
Official
Hi Ms P
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***