kK
kellyvanstaden K

1 reviews | Active since Jul 2017

01 Aug 2021, 15:40

Pathetic Service ...again

Not being able to use my credit card when there are available funds. Scheduled payments on my credit card need to be repaid manually using other cards ...I may as well use another bank. And they don't take calls on Sundays. Pathetic service.

0
Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2021, 23:36
Official
 
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
*** 
*** (fax)
*** 
 
Standard Bank
Standard Bank's reply01 Aug 2021, 23:36
Official
 
Hello
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
*** 
*** (fax)
***