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Dalene E

1 reviews | Active since Nov 2021

05 Nov 2021, 09:42

Pathetic service

Good day, I app**** for a credit card online when I came to the section of setting up the Debit Order the application says there is a techincal error. I tried calling Standard Bank since Monday no one seems to be able to assist. What type of bank is that cannot assist with New Applications or with existing application when calling in. Pathetic service and a waste of time.

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Replies (1)
Standard Bank
Standard Bank's reply05 Nov 2021, 10:48
Official
Dear Dalene E

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards

Complaint Resolution Centre
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