PATHETIC SERVICE

Item: Standard Bank
Rating: 1
Author: nazeera G

I called Standard Bank for the 10th time following up on my existing ***** case and I spoke to Vuyi Singongo at 13.06 pm, 15/11/2022 and once again she referred me back to the ***** department and did not ownership by assisting me with my ***** case. This is unacceptable and pathetic service from Standard Bank, I feel like I need to close my bank and go back to Nedbank.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

15 Nov 2022, 13:09

Good Day Nazeera

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.

Our team will be in touch with further feedback.

Kind regards
Standard Bank Help Centre
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Standard Bank's reply15 Nov 2022, 13:09

Official

nazeera G's updateReviewer Update

17 Nov 2022, 14:04

Hi,

Please note nobody has called me as of yet!

Still waiting for feedback.

nazeera G's update17 Nov 2022, 14:04

Reviewer Update

Hi,

Please note nobody has called me as of yet!

Still waiting for feedback.

Standard Bank's replyOfficial

17 Nov 2022, 14:10

Good day Nazeera

We can assure you that our team is still busy looking into this matter.

We will be in touch with further feedback.

Please be on the look out for our call.

Kind regards
Standard Bank Help Centre
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Standard Bank's reply17 Nov 2022, 14:10

Official

Good day Nazeera

We can assure you that our team is still busy looking into this matter.

We will be in touch with further feedback.

Please be on the look out for our call.

Kind regards
Standard Bank Help Centre
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