PN
Pearl N
1 reviews | Active since Dec 2017
13 Jun 2024, 10:40
Pathetic service
I havent been able to have access to my credit card account even though the collections department confirmed the lock was removed!!! I want to close my credit card now!!! Send me the settlement amount and cancel that acc!! Been waiting for over 30mins on the line to close my account!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Jun 2024, 10:51Good day Pearl
We a’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We a’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jun 2024, 10:51
Official
Good day Pearl
We a’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We a’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
PN
Pearl N's updateReviewer Update
13 Jun 2024, 11:53My credit card details are now showing under ucount rewards account!!! Please send me a settlement letter if u cnt resolve this matter
PN
Pearl N's update13 Jun 2024, 11:53
Reviewer Update
My credit card details are now showing under ucount rewards account!!! Please send me a settlement letter if u cnt resolve this matter
Standard Bank's replyOfficial
13 Jun 2024, 12:17Hi Pearl
We can assure you that your matter is now in the right hands.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Jun 2024, 12:17
Official
Hi Pearl
We can assure you that your matter is now in the right hands.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team