TM
Tebogo M

1 reviews | Active since Jun 2014

10 Dec 2024, 12:50

Pathetic Service

We app**** for credit card on the 18 November 2024 and was approved and the money was transferred to the credit Card Account, but we can't access the money because the actual card was not delivered since then. We spoke to several consultants telling us that the card is with the courier company.

0
Replies (3)
Standard Bank
Standard Bank's reply10 Dec 2024, 13:01
Official
Dear Tebogo, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
TM
Tebogo M's update11 Dec 2024, 12:20
Reviewer Update
Can someone please deal with my issues or perhaps you don't care about your customers
Standard Bank
Standard Bank's reply11 Dec 2024, 12:41
Official
Dear Tebogo

Thank you for writing back to us.

Our team is currently working on this matter.

Please note that we will follow up with our team and we will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team 
***