PATHETIC SERVICE

WORST SERVICE EVER…. What is going on with Standard Bank as their service is really pathetic.

#1 : There was n ***** case opened from my side as there were money *****ulently taken from my account through UBER Eats, more than 2 weeks ago, i have spend in total more then 3 hours on the phone on 4 different phone calls just to listen to their music and voice prompts, with nobody answering. When they say your next in line and 45min later your still on the same call waiting for someone to help you is really unacceptable. PATHETIC……

#2 : Last week i stood in a ATM queue at an Standard Bank ( Mokopane ) for 15 min to do a cash deposit only to find out that none of the ATM’s can do deposits as the functions on all of them has been deactivated or not working. Then i stood in a queue inside the bank for more than an hour because everyone is on lunch inside the bank, even the bank manager… “the busiest time of day” after an hour the 1 teller working told me i will have to pay R180 just to do a R700 deposit inside the bank. NOW IS THAT MY FAULT STANDARD BANK CANT MAINTAIN THEIR ATMS , i was forced to do the deposit as my wife had to pickup my daughter at school and needed the cash asap.

Is it a way for standard bank to make more money from their clients or what……..

Not even my Prestige banker comes back to me after sending emails days on end……

Im closing my account with standard bank and will never recommend you to anyone.

PATHETIC PATHETIC PATHETIC