KM
Kayla M

1 reviews | Active since Mar 2017

07 Sept 2019, 10:25

Pathetic Service

Just left the Bellville branch, Voortrekker road.

Pathetic does not even come close to describing the service received.

My query has not been resolved and now I most probably have to waste more of my time to get my things sorted

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Replies (2)
Standard Bank
Standard Bank's reply07 Sept 2019, 23:29
Official
 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards 
Niyaaz JardineComplaint Resolution Centre
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 *** (fax)
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Standard Bank
Standard Bank's reply10 Sept 2019, 11:31
Official
Dear Kayla Martins

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that you managed to sort out the matter.

Kind regards

Clint Petersen
Complaint Resolution Centre
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