JF
Jennifer F
1 reviews | Active since Feb 2018
08 Oct 2021, 09:59
Pathetic Service
It seems Standard Bank does not value their existing clients! I never receive a response to my emails when they ask me to send an email directly to the consultants. Another bank that I do not bank with has helped me more than Standard Bank ever has! Perhaps, I will move my account to them in future.
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Standard Bank's replyOfficial
10 Oct 2021, 01:13 Hello Jennifer
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply10 Oct 2021, 01:13
Official
Hello Jennifer
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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