1 reviews | Active since Dec 2024
Pathetic service
I am so frustrated with Standard bank! My account has been blocked from March 2024. I recieved funds from a family member who banks with Capitec. Capitec had advised all investigation are over due to no ***** activity. I have spent so much of my time on the call with standard bank requesting for my account to be released. They advised the matter has been escalated. 9 months passed and no one has contacted me resolving the issue, however the issue has been escalated more than 20 times. Transactional ***** does not even respond to my emails. I need urgent access to the funds in my account. The level of service is ridiculous and pathetic! It upsets me so much how *********** Standard bank is to their loyal clients!
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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