PATHETIC SERVICE

i opened an business account with standard bank some years back , the bank has been working fine till last year after august when the business went down due to covit, standard bank never contacted me or sent me email to let me know that they are closing my account due to the account bein in active they just decided to close my account without telling me. i went to the bank to ask about it i was told the account is being closed long time ago, now they say i need to open a new account with a new account number. unfortunately they could not help me too as they say their system does not allow them to do so.