kN
khalid N
1 reviews | Active since May 2016
29 Aug 2019, 14:34
pathetic service
today i tried to close my credit card account and I had to go through a lengthy process with the person in the credit division only to be told i need to be transferred to another person where i was then put on hold for more than 10 minutes.
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Standard Bank's replyOfficial
29 Aug 2019, 15:50Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Aug 2019, 15:50
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
***
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