PL
Phumzile L

1 reviews | Active since Oct 2024

10 Dec 2024, 07:04

Pathetic service

I'm super disappointed by the service. Tell me why my account has been blocked for a transaction I know nothing about?! No communication whatsoever and the pits of this is that the amount referred to doesn't even appear on my bank statement. Why am I impacted on MY funds?? I need to use my account ASAP

0
Replies (1)
Standard Bank
Standard Bank's reply10 Dec 2024, 07:12
Official
Hi Phumzile

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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