SM
Sammy M
1 reviews | Active since Nov 2017
12 Jan 2022, 16:04
Pathetic service
Standard bank service is poor😡I purchased airtime using my app,money was deducted but Vourcher not loaded.I reported the incident on the 6th till today i am still waiting for feedback.When i call the call centre i was sent from one department to another with no resolution.😡😡😡😡
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Jan 2022, 14:14Hello Sammy
Thank you for posting your comments.
Your matter has been escalated accordingly .
We will revert to you as soon as possible.
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter has been escalated accordingly .
We will revert to you as soon as possible.
Complaint Resolution Centre
***
***
Standard Bank's reply14 Jan 2022, 14:14
Official
Hello Sammy
Thank you for posting your comments.
Your matter has been escalated accordingly .
We will revert to you as soon as possible.
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter has been escalated accordingly .
We will revert to you as soon as possible.
Complaint Resolution Centre
***
***
SM
Sammy M's updateReviewer Update
25 Jan 2022, 11:37I receive the sms that my query has been resolved but i have not received my money or a call telling me how it was resolved.
SM
Sammy M's update25 Jan 2022, 11:37
Reviewer Update
I receive the sms that my query has been resolved but i have not received my money or a call telling me how it was resolved.