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SM
Sydney M

1 reviews | Active since Oct 2016

11 Sept 2021, 10:08

Pathetic service

Pathetic service, I normal don't want to go to their branches for any kind of service. But I was forced to come in to collect my a card. Biggest waste of my Saturday.

0
Replies (3)
Standard Bank
Standard Bank's reply11 Sept 2021, 23:53
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax) 
*** 
SM
Sydney M's update14 Sept 2021, 09:01
Reviewer Update
Continued support my a**, is this really the only response i'm getting. No call or email. Good bye...
Standard Bank
Standard Bank's reply14 Sept 2021, 15:26
Official
Hello Sydney
  
Thank you for posting your comment. 
 
Please see e-mail sent to you.
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax) 
***