EE
Errol E
1 reviews | Active since Feb 2017
28 Jan 2021, 20:13
PATHETIC SERVICE
Waiting approximately 3 weeks just to get statements of an account out of them. They don't know what the word "URGENT" means. I have sent a number of emails to no avail. ABSOLUTELY PATHETIC SERVICE!
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Replies (2)
Standard Bank's replyOfficial
29 Jan 2021, 01:42Hello Errol
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Jan 2021, 01:42
Official
Hello Errol
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
C***
C***
EE
Errol E's updateReviewer Update
29 Jan 2021, 12:38- I am still waiting for a response to the above matter.Really, how many weeks do you need to send statements as requested. I NEED THEM URGENTLY!! What do you not understand about urgently. Thank you.
EE
Errol E's update29 Jan 2021, 12:38
Reviewer Update
- I am still waiting for a response to the above matter.Really, how many weeks do you need to send statements as requested. I NEED THEM URGENTLY!! What do you not understand about urgently. Thank you.