PATHETIC SERVICE

I app**** for credit card yesterday just to be declined over a Blue Bean card I closed in 2011, what ******* is this???? You still for some reason have this card active clearly closed 2011 and now 9 years later you refuse me a credit card because I have one???? This is pathetic!!!!!!!!!!! Should I take Nedbank's offer to move my banking to them, clearly you don't need customers and are happy to loose them due to pathetic service and negligence of 9 years????? That card is closed and I demand a new credit as app**** for as there is no reason to decline me who perfectly qualify or I leave standard bank . ONLY COMMUNICATE ON EMAIL, NO PHONE CALLS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!