Hellopeter
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nG
nazeera G

1 reviews | Active since Dec 2011

02 Dec 2022, 10:56

Pathetic Service

I have spent over 2 hours trying to resolve an existing ***** query with STD bank, they have now debited me for the money which was never investigated, followed up or refinded.

0
Replies (7)
nG
nazeera G's update02 Dec 2022, 11:22
Reviewer Update
Spent over 45 mins holding for the ***** dept who conveniently keeps dropping the call on me and does not assist in anway,ready to cancel my credit card and NEVER deal with this bank ever again!!! better to go to nedbank
nG
nazeera G's update02 Dec 2022, 11:23
Reviewer Update
Literally spent over 3 hours with this bank who keep me on hold and never answer to assist customers, cancellimg credit card with immediate effect and will never ever bank with these useless,*********** idiots again!
Standard Bank
Standard Bank's reply02 Dec 2022, 11:38
Official
Good Day Nazeera

We have made three unsuccessful attempts to contact you.

Please provide us with your alternate phone number in the "private reply" area.

Kind Regards 
Standard Bank Hello Peter Team
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nG
nazeera G's update02 Dec 2022, 11:46
Reviewer Update
Nobody has called me, I am sitting in the bank waiting, my number is *** and has never changed,no voicemails were left either.
nG
nazeera G's update02 Dec 2022, 12:02
Reviewer Update
still sitting and holding on at std bank bedford centre gor over an hour on tbe ***** line with no response to a query being handled for over 2 months now, no feedback and no one answers the phone, happy for someone to now cancel the credit card and never deal with them again ever for wasting my time! Back to Nedbank.
nG
nazeera G's update02 Dec 2022, 12:03
Reviewer Update
First they take your money, then the dont tell you why, how ****** convenient.
Standard Bank
Standard Bank's reply02 Dec 2022, 12:31
Official
Good Day Nazeera 

Thank you for the details our consultants will revert to you feedback.

Kind Regards 
Standard Bank Hello Peter Team
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