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Arthur D
1 reviews | Active since Nov 2009
09 May 2020, 07:47
Pathetic Service
I requested urgent feedback on the procees of opening an account. Email was send feedback and phone call made to ensure it get urgent attention. Two full days later Juliana Barends business bank Vredenburg branch still has not responded. POOR SERVICE
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Standard Bank's replyOfficial
10 May 2020, 04:17Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply10 May 2020, 04:17
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***