aA
alvinmonty A

1 reviews | Active since Feb 2017

11 Nov 2024, 11:22

Pathetic Service

Your building insurance department is totally useless. We are covered for pest control. Saturday we discovered a section of our house is infested with termites. But the person in the call centre is totally useless and *********** to understand that we are trying to log a call/claim.

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Replies (1)
Standard Bank
Standard Bank's reply11 Nov 2024, 11:39
Official
Good day Alvin.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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