AB
Amresh B

1 reviews | Active since Aug 2020

12 Aug 2020, 13:48

PATHETIC SERVICE

I have tried calling the standard bank contact center several times only for my details to be verified and then transferred to another department for the call to be cut. The service levels offered are embarrassing/shameful needless to say there is no courtesy in returning calls that have dropped.

0
Replies (2)
Standard Bank
Standard Bank's reply12 Aug 2020, 14:15
Official
Dear Amresh 

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply26 Aug 2020, 10:41
Official
Dear Amresh Bishoon

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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