ZM
Zanne-Marie Mundt

1 reviews | Active since Feb 2015

30 Mar 2023, 09:40

Pathetic Service

My Credit Card was cloned in February. I reported the incident immediately, got my Ref number. But have not heard from Standard Bank about anything!!!! Even though they said someone will contact me within 10 days. I am unable to use my card as the limit is reached. But still have to pay the interest on the amount spent. It is absolutely pathetic service!

0
Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2023, 09:47
Official
Dear Zanne- Marie 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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