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warzb W
1 reviews | Active since May 2016
03 Sept 2020, 08:46
Pathetic Service
I wrote a review about a week ago "Fedup" which has still not been resolved, no phone call nothing. My account is now on - R1700 of bank charges due to debit orders being rejected. But you guys do just not give a damn!!. How do you justify taking R147 penalty fee on a debit order that is only R130.. That is more bank fees than the debit order. It is disgusting that during thses times that you can do that. It's ****************.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Sept 2020, 16:56Dear Warwick John Barltrop
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Sept 2020, 16:56
Official
Dear Warwick John Barltrop
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
15 Sept 2020, 10:22Dear Warwick John Barltrop
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply15 Sept 2020, 10:22
Official
Dear Warwick John Barltrop
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review you posted and can confirm that the matter has been responded to.
Kind regards
Complaint Resolution Centre
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