1 reviews | Active since Nov 2016

15 Nov 2016, 08:34

Pathetic Service

<p>Standard Bank has been nothing but a pain for me the last month. I have been a client of the bank for almost 15 years and I can not accept the level of service I received in the last 4 weeks. I have never imagined myself writing a review such as this from a bank that has always been supportive to my needs.</p> <p> </p> <p>However, the last 4 weeks have been absolutely horrific. Presetige banking is not so Presitige after all.</p> <p>I am seriously considering taking my banking needs elsewhere. A bank that actually meets my needs and provide professional service. Not a bank that takes more than 5 weeks to provide me with a new bank card.</p>

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Replies (1)
Standard Bank
Standard Bank's reply15 Nov 2016, 14:27
Official
Good day Malcolm De Jager Thank you for your posting. Please note that further details have been requested from you via email in order for us to address your concerns. We await your response. Best regards Complaint Resolution Centre *** *** (fax) ***