1 reviews | Active since Nov 2016

10 Nov 2016, 10:57

pathetic service

<p>I have a cheque account that I was requested to settle before I close it, I aggreed to pay an amount of 200 monthly, but now I get calls daily saying I last paid by May, all my payments dont show on the system...then whos problem is it that they not doing their work? I get the feeling im being played because they want money out of me and I even made an arrangement for them to deduct on my account of which they did but now they claiming I ddnt pay but the transaction went through. Im tired of this pathetic billing this matter will be handed over to my lawyers. This is a warning to other people not to join standard bank on any occassion.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply10 Nov 2016, 14:32
Official

Good day Akhona Coco Dlungana

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***