Pathetic service

<p>I have received confirmation of settlement of the bond that I didn't get a chance to even stay in that house as the bank granted me a bond but as I couldn't stay in it because there were people in the house. Homeloan department confimed that the house is under my name, I went to Standard Bank to seek help with regards to who was paying the Bond as I'm not paying that Bond. I have received 2 letters mentioning policies about the bond but still even when I call or go to the bank no one is willing to explain exactly what's going. Standard Bank is useless and it is not Moving Forward but backwards.</p>