PATHETIC SERVICE!!!!!!!!

<p>I drew money from a STANDARD BANK ATM in PORT Alfred. The money did not come out the ATM but I received the SMS that the transaction was processed and the money was then deducted from my account. I then received a slip which said that the transaction could not be processed. I still have the slip in my possession. I proceeded to go to FNB to report this problem and a form was filled in and sent to standard bank for further queries. I waited for a call and even went back for a second time. In total I've been waiting for close to a month to get a phone call to sort this so my money could be reversed. This is unacceptable service from a company that considers itself a leading bank. I am extremely angry of the treatment I've received from this firm. I will be reporting this and warning any other individuals on the lack of service and lack of accountability to their actions. </p> <p> </p> <p>Kind regards </p>