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stefan S

1 reviews | Active since Mar 2009

03 Aug 2016, 10:19

Pathetic Service

<p>Standard Bank does not train their staff on their different type of accounts they offer.</p> <p>I have been trying for weeks to open a foreign currency account and have not had any help regarding this.</p> <p>I have lodged a complaint but to no avail. I have been in contact with Hilmer Stokes who just ignores my mails and the complaint department does nothing either.</p> <p>I am totally outraged with the terrible service a loyal client is getting.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply04 Aug 2016, 11:41
Official

Good day Stefan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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