JH
Johan H

1 reviews | Active since Feb 2015

06 Jun 2016, 12:38

Pathetic service

<p>Came into Standard bank Gateway at 12.00 during my lunch break. Was second in line at service desk. Waited for 35 minutes before moving to first in line. This is pathetic. No wonder so many people are going over to Capitec. I am definitely considering this moving to another bank.</p> <p> </p>

0
Replies (2)
Standard Bank
Standard Bank's reply06 Jun 2016, 14:24
Official

Good day Johan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply07 Jun 2016, 08:52
Official

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***