1 reviews | Active since Mar 2011
Pathetic Service
Iv paid up my vehicle account, after 6years with standard bank which I already had a nightmare with when they added insurance to my vehicle despite the proof that had been sent already. Now, when calling, Mohammed, the call centre agent tells me that the number associated to my account is not mine, and therefore cannot help me. Funny how they have my id number, address, im surprised they dont have my blood type, and yet they cant help me. I opened a savings account for my son at a standard bank, and their branches are a nightmare, and Iv been sent to go to a branch to get help! I cant wait to be done with this bank. Iv been on hold waiting for a manager for 7plus minutes now. Thank God I am not a client of yours!
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.