RB
Rowena B
1 reviews | Active since Jul 2023
24 Jul 2023, 13:54
Pathetic service
Pathetic service, you call in you number 10 in que you hold till you become number 5 eventually opt for them to call you back and no one does. I have been getting debited on my account for a saving account that I have asked to be closed and debit to be stopped. Years have gone by and the matter unresolved. Now I need my statements and no one picks up the phone
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
24 Jul 2023, 14:03Dear Rowena
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jul 2023, 14:03
Official
Dear Rowena
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Jul 2023, 13:23Good day Rowena Thank you for taking our call. Can you kindly send us your correspondence regarding your previous requests so we can assist effectively. Looking forward to your response. Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jul 2023, 13:23
Official
Good day Rowena Thank you for taking our call. Can you kindly send us your correspondence regarding your previous requests so we can assist effectively. Looking forward to your response. Kindest regards
Standard Bank Hello Peter Team
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Standard Bank Hello Peter Team
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