CM
Chrisna M

1 reviews | Active since Dec 2020

03 Dec 2020, 06:26

Pathetic service

The worst bank ever, after 24hours and an express transaction is still not through, pathetic!! The call centre is even worst, 45 min and they also cant help!! I am so dissapointed!!

0
Replies (2)
Standard Bank
Standard Bank's reply03 Dec 2020, 11:21
Official
Dear Chrisna

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply21 Dec 2020, 10:34
Official
Hello Chrisna

Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details.

Awaiting your response.

Kind regards 
Complaint Resolution Centre 
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