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carmen H

1 reviews | Active since Dec 2017

29 Aug 2019, 18:02

pathetic service

pathetic service i app**** for a loan all approved but no payment 48 hours ago and need the funds for an emergency.

0
Replies (3)
Standard Bank
Standard Bank's reply30 Aug 2019, 05:17
Official
 
Hello Carmen, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Sheriline Martin 
Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply30 Aug 2019, 05:20
Official
 
Hello Carmen, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Sheriline Martin 
Complaint Resolution Centre
 *** 
*** (fax)
 *** 
Standard Bank
Standard Bank's reply02 Sept 2019, 13:23
Official
Dear carmen hendricks

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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