S'M
Santurie 'Sanz' Moodley
1 reviews | Active since Sept 2019
19 Apr 2022, 16:23
Pathetic service
I've been trying to get a hold of standard bank to apply for a re-advance on my home loan for over a week now. Everytime I call wait for 20 mins, the person I speak to says they will log it for the home loan Dept to call me back. No one has returned my call. Very bad service from such a big bank.
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Standard Bank's replyOfficial
20 Apr 2022, 16:01Hi Santurie.
Thank you for raising your concerns with us.
We have escalated your matter and have been assured that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards.
Our team will be in touch with further feedback.
Kind regards.
Standard Bank Help Centre
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Standard Bank's reply20 Apr 2022, 16:01
Official
Hi Santurie.
Thank you for raising your concerns with us.
We have escalated your matter and have been assured that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards.
Our team will be in touch with further feedback.
Kind regards.
Standard Bank Help Centre
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