ZB
ZURIKA B
1 reviews | Active since Oct 2019
22 Jun 2020, 17:53
PATHETIC SERVICE
I have been trying to freeze my car installement as well as a loan at Standard Bank and no one is answering the calls.
I went into the bank, stood there almost an hour just for them to tell me to call debt centre and send an email. I am not getting through to them and I am getting no response via email.
I urgently need answers as the debt can not be debited off my account this month.
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Standard Bank's replyOfficial
23 Jun 2020, 03:55Hello Zurika
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply23 Jun 2020, 03:55
Official
Hello Zurika
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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