Pathetic service

This is absolutely ridiculous. Still waiting for a response from Standard bank regarding our Blu Mobi device. We as a business has lost a lot of money due to this as we had to send countless customers away that wanted to pay with card. Our Blu Mobi device hasn't been working since Friday and there are absolutely no one that can assist us in this regard!!! This is nonsense... We are a new and upcoming business and we cannot afford something like this.