PATHETIC SERVICE

Its been a whole week, and STD Bank has not yet responded directly to my complaint regarding the lightening damage. I called in this morning to query my claim, in which Ms Yekwa then tried to transfer me to a Consultant (Wilhemina) who is apparently dealing with my complaint. This consultant was apparently not available at the time. So much for service from STD BANK... and Still waiting. My home is still left unarmed and without a gate motor. An assessor was sent out on Wednesday this week, only to learn that they appointed people who would be coming over between next Wed-Thurs to attend to the damages. This is an URGENT service which is required STD Bank!!!!