PATHETIC SERVICE

I've been a client of Standard Bank for 20 years and I recently went overseas for the first time. I was unable to log into my banking and contacted support which was completely unhelpful and put me on hold for 15 minutes and then cut the line off. This happened 5 times! Numerous emails sent requesting assistance and the details of a personal banker to assist me and again absolutely pathetic useless service! Now 3 weeks later I'm still overseas unable to access my bank and no help provided by Standard Bank. They clearly don't care about their long term clients and I will be closing my account and moving to another bank. STANDARD BANK IS THE MOST USELESS BANK AND OFFERS THE WORST SERVICE THAT I HAVE EVER SEEN.