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ernst N

1 reviews | Active since Oct 2011

28 Dec 2018, 15:59

Pathetic service

Thank you again Standard Bank. You have just proved again that you care NOTHING for your loyal clients. I just tried to do an online payment on the Internet and the screen tells me that I have NO LIMIT SET. That means I have to go stand in a queue to go set a limit that SHOULD have been set when I got my new bank card.

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Replies (1)
Standard Bank
Standard Bank's reply29 Dec 2018, 06:05
Official
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:  -          Email: ***    We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Niyaaz Jardine  Complaint Resolution Centre
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