JD
Jody D

1 reviews | Active since Oct 2012

11 Dec 2015, 10:01

Pathetic Service

I'm a private banking client.<br> I went to the tellers needing a proof of banking stamp.<br> They say the can't help me because they work differently here.<br> They send me away to stand in the general enquiries queue.<br> <br> There was no long queue at the teller, they didn't even try to make an effort to help me.<br> <br> Also apparently no private banker consultant at the branch.<br> <br> Pathetic.

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Replies (1)
Standard Bank
Standard Bank's reply14 Dec 2015, 08:38
Official
Hello Jo Dani,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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