CF
Catherine F
1 reviews | Active since Feb 2017
16 Nov 2018, 09:40
Pathetic Service!
Finally after 4 years of being in voluntary debt review I have paid up all my debt. But do you think Standard Bank can write the clearance letter. It's been 3 weeks! I even went into the bank. How does a bank like this keep their customers. Pathetic!!
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Replies (3)
Standard Bank's replyOfficial
16 Nov 2018, 10:37Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply16 Nov 2018, 10:37
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
CF
Catherine F's updateReviewer Update
16 Nov 2018, 10:40Ok so are you going to do something about it please?
CF
Catherine F's update16 Nov 2018, 10:40
Reviewer Update
Ok so are you going to do something about it please?
Standard Bank's replyOfficial
20 Nov 2018, 09:26Dear Catherine Fenn
Thank you once again for posting your comments.
I refer to my email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Nov 2018, 09:26
Official
Dear Catherine Fenn
Thank you once again for posting your comments.
I refer to my email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***