TS
Tasneem S
1 reviews | Active since Oct 2018
01 Nov 2018, 10:16
Pathetic Service
So it seems that the only way Standard Bank will deal with customer complaints is if you post it on a public forum.
Here I am, second month in a row with issues with my international inward transfer.
Resolve your internal issues or I find another bank.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Nov 2018, 15:23 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Nov 2018, 15:23
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
02 Nov 2018, 11:37Dear Tasneem Saal
Thank you once again for posting your comments.
Kindly be advised that I have responded to you regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Kindly be advised that I have responded to you regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 Nov 2018, 11:37
Official
Dear Tasneem Saal
Thank you once again for posting your comments.
Kindly be advised that I have responded to you regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Kindly be advised that I have responded to you regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***