pathetic service

I have never been treated this badly by a financial institution before. I have app**** for a readvanced loan on my bond and have been approved. It is now the second week since the approval with countless calls and the funds is yet to be released. I call in everyday and get different answers. I dealt with countless people and everyone promises feedback. I dealt with Tarryn and Siyabonga in your homeloans department. I was considering moving my salary to the bank, but not with this service. I will encourage all family and friends to reconsider business with Standard Bank. My story is as follows, i app**** was approved for a certain amount and promised payment. Then was told they trying to approve for a bigger amount which i was fine with. They told me this last week and i gave them the benefit of the doubt. They promised to get to me only for me to call in everyday and not get feedback or get a different answer everyday.