Pathetic Service

Received a sms and then phone call from stardbank saying my credit card has been cancelled. MY Credit card expired and did have a chance to collect a new one. I went to 2 standard bank branches to pay and both said sorry you need to get a new card as your card number expired.

After the how many calls I received from standard bank for non payment and me telling them the problem, and the person on the other side know even less than the next, i went back to bayside and finally a lady could sort it out after being on a phone call with the head office for about an hour. that said the head office did know much either.

but yet you still call me saying my card has been cancelled even though you do nothing to help me sort out the issue of actually trying to do the payment.

you don't answer email your help desk is no better.

all that the person can tell me this morning after complaining is how much can you pay every month. NO HELP WHATSOEVER!!!!!

Maybe by luck someone from standard bank will call me to sort this out.

on my new number that i have changed with Standard bank more than a year ago.